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Inspecting Your Fireplace
WARNING
!
DO NOT inspect, clean, move or store your fireplace until the flames are COMPLETELY out
and all parts are cool to the touch.
Your fireplace should be inspected regularly to ensure that it is safe to use and to extend the life of its parts.
Inspect your fireplace:
1. Make sure all parts are securely fastened in place. If a part moves when touched, check its
connection points to see if they are loose.
2. Check all connections for leaks using the method described in the "Checking for Leaks" section
of this manual.
3.
Visually check all components for any signs of damage, rust, or excessive wear.
4.
If damage or leaks of any kind are found. DO NOT operate the fireplace until the proper
repairs have been made.
WARNING
!
DO NOT tamper with this fireplace. This is dangerous and will void the warranty.
Repairs and modifications must be approved by Real Flame and completed by a
professional gas technician.
This fireplace has been tested and certified by a third party certification agency based on its
specific and unique parts. Installing any other parts will void both the certification and the warranty.
For approved replacement parts contact Real Flame Customer Service at 1-800-654-1704.
General Care and Cleaning
After repeated use, a slight discoloration or weathering of the fireplace finish may occur. Your
fireplace should be cleaned regularly to ensure safe use and extend its life.
General Cleaning
Make a cleaning solution using a mild soap mixed with water. Use a soft cloth to wipe down
exterior surfaces and rinse with clean water. Never use oven cleaners or abrasive solvents as
these will damage the fireplace.
Burner
The burner should be kept clean to ensure proper operation. Clogged burner ports may be
cleared with a paper clip or pin. Debris in the burner tube can be cleaned using compressed
air or a pipe cleaning brush.
Soot
After use it is possible for soot to develop on some surfaces. This soot deposit will usually
Sealing
To maintain the fireplace finish it is recommended to reseal the table surface with a water-based
sealer, annually. Resealing will restore the beauty of the finish and further protect the fireplace.
CARE AND CLEANING
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