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Symptoms
Your home appliance
and smartphone is
not connected to the
Wi-Fi network.
NOTE
• Some functions may not be supported, depending on the model.
Model
VR182CW NKM1, USM1
VR122HD NJM0, USM0
VP182CR NKM1, USM1
VP122HR NJM0, USM0
VP182HR NKM0, USM0
VP242HR NKM0, USM0
VM121C8 NJM0, USM0
VX122C8 NJM0, USM0
VX122C8K NJM0, USM0
VX122CX NJM0, USM0
VX182C9 NJM0, USM0
VX182C9K NJM0, USM0
VM122C9 NJM0, USM0
VM122C9K NJM0, USM0
VM122H9 NJM0, USM0
38
The password for the Wi-Fi that you are trying to connect to is
incorrect.
• Find the Wi-Fi network connected to your smartphone and remove it,
then register your appliance on LG ThinQ.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to
2.4 GHz and connect the appliance to the wireless router. To check the
router frequency, check with your Internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.
Voltage
Frequency
220 V ~
50/60 Hz
220 V ~
50/60 Hz
220 V ~
50/60 Hz
220 V ~
50/60 Hz
220 V ~
50/60 Hz
220 V ~
50/60 Hz
115 V ~
50/60 Hz
220 V ~
50/60 Hz
220 V ~
50/60 Hz
220 V ~
50/60 Hz
220 V ~
50/60 Hz
220 V ~
50/60 Hz
220 V ~
50/60 Hz
220 V ~
50/60 Hz
220 V ~
50/60 Hz
Possible Causes & Solution
Cooling
Power
Current
NOR. 1,540 W
NOR. 7.00 A
MAX. 1,710 W
MAX. 8.10 A
NOR. 1,085 W
NOR. 6.00 A
MAX. 1,350 W
MAX. 7.20 A
NOR. 1,540 W
NOR. 7.00 A
MAX. 1,710 W
MAX. 8.10 A
NOR. 1,085 W
NOR. 6.00 A
MAX. 1,350 W
MAX. 7.20 A
NOR. 1,640 W
NOR. 7.40 A
MAX. 1,710 W
MAX. 8.10 A
NOR. 2,010 W
NOR. 9.60 A
MAX. 2,420 W
MAX. 11.46 A
NOR. 1,095 W
NOR. 9.60 A
MAX. 1,550 W
MAX. 12.00 A
NOR. 1,000 W
NOR. 6.00 A
MAX. 1,350 W
MAX. 7.20 A
NOR. 1,000 W
NOR. 6.00 A
MAX. 1,350 W
MAX. 7.20 A
NOR. 1,095 W
NOR. 6.20 A
MAX. 1,280 W
MAX. 7.20 A
NOR. 1,552 W
NOR. 7.00 A
MAX. 1,800 W
MAX. 8.30 A
NOR. 1,552 W
NOR. 7.00 A
MAX. 1,800 W
MAX. 8.30 A
NOR. 1,085 W
NOR. 6.00 A
MAX. 1,350 W
MAX. 7.20 A
NOR. 1,085 W
NOR. 6.00 A
MAX. 1,350 W
MAX. 7.20 A
NOR. 1,085 W
NOR. 6.00 A
MAX. 1,350 W
MAX. 7.20 A
Heating
Power
Current
-
-
NOR.
975 W
NOR. 5.50 A
MAX. 1,350 W
MAX. 7.20 A
-
-
NOR.
975 W
NOR. 5.50 A
MAX. 1,350 W
MAX. 7.20 A
NOR. 1,500 W
NOR. 6.82 A
MAX. 1,800 W
MAX. 8.52 A
NOR. 1,890 W
NOR. 9.10 A
MAX. 2,500 W
MAX. 11.84 A
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
NOR.
975 W
NOR. 5.50 A
MAX. 1,350 W
MAX. 7.20 A
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