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Idiomas disponibles
Idiomas disponibles
Only valid for United Kingdom:
According to The Waste Electrical and Electronic Equipment Regulations 2013
(SI 2013/3113) (as amended), products that are no longer usable must be collected
separately and disposed of in an environmentally friendly manner.
9) WARRANTY
For products sold within the European Economic Area and UK, you benefit from
a 24-month warranty on the product as protection against a lack of conformity in
accordance with Directive (EU) 2019/771 and the Consumer Rights Act 2015 (UK).
The warranty only applies if you use the product for non-professional use.
We are in any event not liable for any defects caused due to:
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non-compliance with the care and use instructions;
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normal wear and tear (e.g. discolorations or scratches); and/or
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impact of external factors, e.g. weather damage, transport damage, damage
caused by knocks or shocks.
In the event of a lack of conformity, depending on the circumstances,
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the product will be repaired;
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the product will be replaced;
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a proportionate part of the price paid for the product will be repaid; or
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the entire price paid for the product will be repaid.
Please do retain proof of purchase or delivery of the product mentioning the purchase
or delivery date. You will need such proof of purchase or delivery if you wish to exercise
the remedies for a lack of conformity.
These provisions do not affect any statutory rights you as a customer
have under applicable national regulations (e.g. on the sale of consumer
goods), which may vary from country to country. These provisions
are for information purposes only and do not constitute a commercial
warranty giving you different rights than those you have under
applicable national regulations.
If you have any questions about the product, you can contact our customer service by
email at: info@cookware-co.com.
The customer service will inform you of the steps to follow.
Enjoy using your appliance!
For UK: the warranty as set forth above is provided by
The Cookware Company UK & Ireland Ltd.
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