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Troubleshooting
IMAGE PROBLEM
Snow
Ghost image
Interference
Normal image
No image
No colour
Broken image
No colour
Black barrier at the
bottom and top of the
image
File not played from USB device:
- Check that the file is in a compatible format.
Problem with Internet access:
- Check if the network cable / wifi is connected correctly.
SOUND PROBLEM
Noise
Normal audio
Noise
Mute
Mute
Normal audio
Normal or weak audio
Noise
Normal audio
Antrenna position, direction or connection
Position, direction or connection of the an-
trenna
Electronic equipment, car/motorcycle light,
fluorescent light
Volume (check if mute is on or if audio sys-
tem connections are not correct)
Power cord is not plugged in, switch is not
turned on, OR the brightness and contrast
and volume knobs are not on, press the
standby key on the remote control to check
the device.
Colour control
Retune the channel
TV System
change the aspect ratio to zoom
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