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iv) Place all parts, including pump body (D) excluding power
cord, into a small bowl containing a solution of warm water
and vinegar in equal amounts and leave to soak.
v) After 2-3 hours rub off limescale deposits and clean inside
the impeller tunnel (L) using brush supplied.
vi) Rinse all parts well and carefully reassemble.
D. TROUBLESHOOTING
1. Pump does not pump water or 'gurgles':
• W hen switching on for the first time or after cleaning etc.,
wait a few minutes for pump to dispel trapped air. If pump
still fails to pump water, dismantle the pump as described
in pump maintenance (section C.2) and rinse all parts in
water to remove any debris.
• E nsure water level is well above the 'MIN' mark (Y, Fig. 3).
• C heck filter cartridge is clean and is not clogged.
• P ump requires maintenance. Refer to section C.2.
• R enew pump (Product Ref. 354 - available from
www.pet-mate.com).
2. Pet will not drink from fountain:
• M ost pets will be instantly attracted by the running water
but sometimes need time to adapt to using their new
water source. It may help to try switching off the pump
initially.
• S ome pets are put off by contaminants in water which
should normally be eliminated by the filter cartridge over
the first day or so. Always take care to ensure that your
pet does not become dehydrated.
NOTE: The pet fountain and filter cartridge are
manufactured entirely from BPA-free plastics for your
pet's health.
Hereby, Pet Mate Ltd., declares that this product is in
compliance with the essential requirements and other relevant
provisions of EU Directives. All Declarations of Conformity
(DoC) may be viewed at www.pet-mate.com/eudoc.
IMPORTANT: Dispose of end-of-life products and batteries
in accordance with locally applicable regulations for your
country. EU: Refer to Terms and Conditions section EU Waste
Electrical and Electronic Equipment (WEEE) Directive on
www.pet-mate.com for more information.
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