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TROUBLESHOOTING
Problem
The fan will
not start
The fan
sounds noisy
The fan
wobbles
APP pairing
failure
Remote
control does
not work
Solution
Check the breaker or the fuses.
Check the line wire connections to the fan and switch
wire connections in the housing.
Make sure all motor housing screws are snug.
Make sure the screws that attach the fan blade to the
motor are tight.
Make sure the wire nut connections are not rattling
against each other or the interior wall of the switch
housing.
Allow a 24-hour "breaking in" period. Most noises
associated with a new fan disappear during this time.
If using the ceiling light kit, make sure the glass shade
is secured tightly.
Make sure there is a short distance from the ceiling to
the canopy. It should not touch the ceiling.
Make sure your ceiling box is secure and that rubber
isolator pads are used between the mounting bracket
and outlet box.
Verify that all blades and blade arm screws are secure
(most fan wobble problems are caused by loose parts.)
Once the fan is properly installed, run the ceiling fan for
10 minutes to let the fan self-adjust.
Verify your network, this device requires a 2.4 GHz Wi-
Fi channel.
Make sure the remote control and the fan have been
bound together.
Make sure the fan is not in pairing mode, during the
pairing process, the remote control has no way to
control the fan, only after successful pairing, or more
than 180S The remote control can work normally
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