Troubleshooting
Fault Prompt
Confirm that the laser ranging sensor is
not obstructed before startup.
Wipe the cliff sensor and move the
product into a new place before startup.
Keep this product on a level ground for
startup.
Please clear up obstacles around the
main unit.
Please confirm that the 2-in-1 water tank
has been installed.
Recharge failure. Place the main unit
onto the charger.
Too low power. Please charge
Solution
The laser ranging sensor is obstructed or stuck by foreign objects. Please remove the obstruction or foreign
objects. If they cannot be cleared, move the main unit into a new place before startup.
The main unit is suspended. Move it into a new place before startup. The cliff sensor is too dirty. Please wipe it.
The main unit is found tilting during startup. Keep it on a level ground and restart it. Wheels are suspended.
Please move the main unit onto a level ground and restart it.
The main unit may be stuck or trapped. Please remove any obstacles around the main unit.
Install the 2-in-1 water tank and confirm that it is in place.
The main unit fails to sense the charger. Keep the main unit on the charger.
The battery power is too low, so the main unit cannot be started properly. Charge the main unit through the
charger.
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