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Troubleshooting
Troubleshooting Tips
Most difficulties are easy to fix. Consult the troubleshooting table for common problems and their solutions. If you continue to
experience problems or need repairs beyond these minor adjustments, please call 1-866-SNOWJOE (1-866-766-9563)
for assistance.
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WARNING!
Always remove the battery before performing any adjustments, maintenance or repairs to your cordless
pole chain saw.
Fault
The motor does not start
when you switch it on
The motor stops
during operation
Reduced battery
power reserve
Chain Maintenance Table
Drive Links
40
Possible Cause
• No battery or not
inserted correctly
• Battery exhausted
• No battery or not
inserted correctly
• Battery exhausted
• Difficult operating
conditions absorbing
more current
Chain Pitch
inches
mm
3/8
9.5
22
Remedy
• Make sure that the battery is properly inserted
• Check charge status and recharge the battery
• Make sure that the battery is properly inserted
• Check charge status and recharge the battery
• Optimise use
Chain Gauge
mm
inches
0.05
1.3
File Diameter
inches
mm
5/32
4
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