and is caused by vibration of the sur-
faces where the different materials
meet. The noise comes from the pans,
and may vary according to the quantity
of food and preparation method being
used.
Loud whistle
This noise occurs with pans made up of
layers of different materials, and also
when these are used at maximum level
and on two cooking areas. The noise
will stop or decrease when the heat
level is reduced.
Fan noises
For the electronic system to operate
correctly, the temperature of the cooker
15. TROUBLESHOOTING
Error code
Description
"Acoustic signal
The hood com-
upon ignition. No er-
mand does not
ror code displayed"
work
ER03
Hob switches off
after 10 sec.
ER21
Hob
off.
Corresponding
E2
cooking
switches off.
E3
Corresponding
cooking
switches off.
E6
Hob does not
switch on.
E8
Cooking
are turned off.
E4-E5-E7-E9-ER20-
Disconnect the hob from the power supply.
ER22-ER31-ER36-
Wait a few seconds, then reconnect the hob to the power supply.
ER47-EA-EH
If the problem persists, call the After Sales Service and specify the error code that appears on the dis-
play.
14
Possible causes of the error
LIN cable damaged or badly con-
nected to the hood electronic
board
Continuous key activation detec-
ted.
Water or pan placed on the con-
trol panel.
switches
The internal temperature of elec-
tronic parts is too high.
Empty or unsuitable pan.
area
Pan or ceramic glass surface
temperature too high.
Electronic component temperat-
ure too high.
Unsuitable pan.
area
The pan is losing its magnetic
properties and may damage the
induction hob.
Power supply voltage and/or fre-
quency is out of range.
areas
Fan fault.
Fan blocked by dust or fibres.
hob must be regulated. To do this, the
hob is equipped with a cooling fan that is
activated to reduce and regulate the
temperature in the electronic system.
The fan may continue to operate after
the appliance has been turned off, if the
temperature of the cooker hob is still de-
tected to be too high.
Rhythmic sounds like a clock ticking
This noise only occurs when at least
three cooking areas are operating, and
it disappears or decreases when some
of them are turned off.
The noises described are a normal fea-
ture of induction technology and are not
to be considered as defects.
Solution
Please check the connection. If the error persists,
please contact After Sales Service
Remove water or pan from the ceramic glass sur-
face and control panel.
Let the hob cool down.
Please check if the hob has sufficient ventilation.
If the error persists, please contact the After-Sales
Service.
Let the hob cool down.
Use a suitable pan.
Do not heat empty pans.
Use a suitable pan.
The error is automatically cancelled after 8
seconds and the cooking area can be used again.
If any other errors occur, the pan must be
changed.
If the error persists, please contact the After-Sales
Service.
Check mains voltage and/or frequency.
If necessary, contact the After-Sales Service.
Clean and remove foreign bodies from the fan.
If the error persists, please contact the After-Sales
Service.