Care and Cleaning
□ Clean the metal trim using a water-dampened soft, clean cloth. DO NOT use brass polish or household cleaners as these products will
damage the metal trim.
□ The motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing life and require no further
lubrication. However, periodic cleaning/vacuuming of the fan/heater and air intake/output vents is recommended.
□ The heater should be cleaned and inspected regularly, depending on conditions, and at least at yearly intervals.
WARNING: Any electrical repairs of this unit should be carried out by a licensed electrician
in accordance with national and local codes.
WARNING: Disconnect power by unplugging the power and allowing heater to cool before
attempting any maintenance or cleaning to reduce the risk of fire, electric shock, or injury.
NOTE: When the heater is not in use, the heater should be stored in a dry location, away
from possible damage. The power cord should be stored properly to avoid contact with hot
or sharp objects.
DISPOSAL OF USED BATTERIES
Battery may contain hazardous substances which could endanger the environment and human health.
This symbol marked on the battery and/ or packaging indicates that used battery shall not be treated as municipal
waste. Batteries should be disposed of at an appropriate collection point for recycling. By ensuring the used batteries are
disposed of correctly, you will help prevent potential negative consequences for the environment and human health. The
recycling of materials will help to conserve natural resources. For more information about the recycling of used batteries,
please contact your local municipality waste disposal service.
CAUTION: Do not mix old and new batteries.
Do not mix alkaline, standard (carbon-zinc), or rechargeable (ni-cad, ni-mh, etc) batteries.
Troubleshooting Guide
Fault Code
Fault Cause
E1
The heater is overheating.
E2
The Thermistor is defective.
E3
The heater is not working.
14
Solution
Contact customer service.
Contact customer service.
If the vents are dirty or clogged. Unplug the power, clean the dust and debris
of the vent area. Wait for 5 minutes, plug in and turn on the heater. If the
heater still doesn't work, please contact customer service.
1-877-447-4768 Monday to Friday from 8:30AM to 4:30PM (EST),
Web: www.ghpgroupinc.com
Email: customerservice@ghpgroupinc.com
Canada: 271 Massey Road, Guelph, Ontario, Canada, N1K 1B2
USA: 6440 W. Howard Street, Niles, Illinois U.S.A. 60714