3) Make sure your smartphone is not in airplane mode.
In airplane mode, the smartwatch cannot be connected.
4) Make sure that the smartwatch is not linked to
another account or smartphone.
5) Make sure your smartphone's operating system is
Android 4.4 or later or iOS 9.0 or later.
6) Make sure that a previous connection is not already
active; if necessary, disassociate it and re-pair it
exclusively through the app.
- I can't synchronize the clock data
1) Check that the GPS and Bluetooth of the smartphone
are turned on.
2) Make sure that the smartwatch and the smartphone
are not too far apart. The connection must be made
within 10 meters.
3) Make sure your smartphone is not in airplane mode.
In airplane mode, the smartwatch cannot be connected.
4) Make sure the smartwatch is connected to the
smartphone via the app.
- I can't get notifications
1) Make sure that the notification permissions on the app
are active.
2) Make sure that the smartwatch and the smartphone
are not too far apart. The connection must be made
within 10 meters.
- The alarm / schedule reminder does not work
Make sure the settings have been "saved" after being
changed in the app.