8. FAQ (frequently asked questions)
Question
The actuator is not
operating
The actuator is not
travelling the distance
required
The actuator pulls out the
screws
14
Cause
No voltage supply
With voltage supplied
The window opening is not
as required
Fixing is no longer fastened
to the frame
Remedy
Check the electrical cut-out or safety
switch is "On".
A cable may not be connected. Check the
actuator voltage corresponds to voltage
supply detected.
Check the actuator voltage corresponds
to voltage supply detected.
Check that according to the table on Page
12 the DIP-switch is set for the correct
travel.
Detach the spindle from the fixing and
check that the limiting arm allows the
actuator to travel the complete run. If this
does not happen, adjust the limiting arm
so that the actuator travels the whole
distance.
Check that suitable fixings have been
used.
Check that, on closing, the spindle is
perfectly perpendicular to the frame. If
not, check that the fitting was carried out
according to the Installation Sequence,
5.1.