8
TROUBLESHOOTING
Switch off and remove the battery before any troubleshooting.
The following chart lists problem symptoms, possible causes, and corrective action if
your garden product does not operate properly. If these do not identify and correct the
problem, contact our helpline at 800-541-7027.
PROBLEM
PROBABLE CAUSE
Tool fails to
The battery is not secure
start
The battery is not
charged
Possible wiring or
electrical
contact problems
The tool stops
Incorrect heavy cutting
while cutting
line installed
The motor is
overloaded
The battery pack or the
trimmer is too hot
The battery pack is
disconnected
The battery is not
charged
Trimmer's
The motor shaft or
head does
trimmer head is
not advance
line
clogged with grass
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CORRECTIVE ACTION
To secure the battery pack, make sure the
battery packs snap into place.
Charge the battery pack according to the
instructions.
Remove the battery, check contacts, and
reinstall the battery pack.
Replace with a standard nylon cutting line.
Remove the trimmer head from the grass.
The motor will begin to work as soon as the
load is removed. When cutting, move the
trimmer head in and out of the grass to be
cut and remove no more than 8 inches of
length in a single cut.
Allow the battery pack or the trimmer to cool
down
Re-install the battery pack.
Charge the battery pack according to the
instructions.
Remove the battery and clean the motor
shaft and trimmer head.
GREEN MACHINE 62V CORDLESS STRING TRIMMER
There is not enough line
Remove the battery and replace the cutting
on the spool
line.follow the section "REPLACING THE
LINE" in this manual.
The trimmer head is
Remove the battery and clean the trimmer
dirty
head.
The line is tangled on
Remove the battery, remove the line from
the spool
the spool, and rewind, follow the section
"CUTTING LINE RE-ASSEMBLY" in this
manual.
The line is inside the
Remove the battery, remove the line from
line cartridge
the spool, and rewind, follow the section
"CUTTING LINE RE-ASSEMBLY" in this
manual.
The line is not
The line-cutting blade
Sharpen the line-cutting blade with a file or
cutting well
has become dull
replace it with a new blade.
The spool
The trimmer head is
Replace the trimmer head immediately;
retainer
worn out
follow the section "REPLACING THE
loosens after
TRIMMER HEAD" in this manual.
it is fixed
in position or
drops
while cutting
GREEN MACHINE 62V CORDLESS STRING TRIMMER
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