Roborock S8 MaxV Ultra Manual Del Usuario página 16

Common Issues
Issue Solution
The robot begins
• The wall sensor, cliff sensors, or carpet sensor may be
to miss certain
dirty. Clean them with a soft, dry cloth.
spots
Poor cleaning • The dustbin is full and needs emptying.
performance • The filter is blocked and needs cleaning.
and/or dust • The main brushes are tangled up. Clean the main
leakage brushes.
No or little water • Use the mobile app to increase the scrub intensity &
during mopping water flow.
• The dust container cover is not in place. Check and
install in place.
• Voltage error. Check that the local voltage meets the
requirements listed on the dock.
The status
indicator light is • Check clean water tank placement or refill the tank as
steady red required.
• Check dirty water tank placement or empty the tank
as required.
• Check that the water filter has been correctly installed.
Reduced
• The main brushes or main brush cover is not properly
emptying
installed. Check and install in place.
performance or
• The filter, suction inlet, air inlet, or dustbin is blocked.
unusual noise
Clean to remove blockage.
when emptying
Voice alert Error
42 occurs and • If the brush module stops at the left side, it may be
the maintenance jammed. Remove any items jamming it.
brush module • If the brush module stops at the right side, the filter
stops at one side may be blocked or is not installed in place. Clean and
of the cleaning install in place.
tank
Issue Solution
• The mop cloths are not attached properly. Reinstall
Reduced
them.
mop washing
• The floor is dirty. Change the mop washing mode to
performance
"Deep" in the app for better cleaning.
• Auto-emptying is disabled. Check in-app settings.
• Dock dust container cover is not installed. Check and
install.
Unable to • Auto-emptying will not be triggered if the robot
auto-empty returns to the dock without cleaning.
• The robot will not auto-empty after returning to the
dock in DND mode. Adjust cleaning or DND period, or
start emptying manually.
• The mop cloths will not be washed if not used.
• If the robot does not start from the dock or no dock
is found on the app map, it will not return to the dock
Unable to wash
for mop washing.
the mop cloths
• Check tank placement and refill or empty the tank as
required.
• Check that the water filter has been correctly installed.
• Auto-drying is disabled. Check in-app settings.
• If you press a robot button or the robot departs the
Unable to start dock during drying, the drying will end in advance.
auto-drying • In a humid environment, it is recommended to extend
the drying duration in the app to improve the drying
performance.
Unable to wash
• Check that Mop Washing with Hot Water is enabled in
the mop cloths
the app.
with hot water
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