5) Make sure your smartphone's operating system is Android 4.4 or
later or iOS 9.0 or later.
6) Make sure that a previous connection is not already active; if
necessary, disassociate it and re-pair it exclusively through the app.
- I can't synchronize the clock data
1) Check that the GPS and Bluetooth of the smartphone are turned
on.
2) Make sure that the smartwatch and the smartphone are not too
far apart.
e connection must be made within 10 meters.
3) Make sure your smartphone is not in airplane mode. In airplane
mode, the smartwatch cannot be connected.
4) Make sure the smartwatch is connected to the smartphone via the
app.
- I can't get noti cations
1) Make sure that the noti cation permissions on the app are active.
2) Make sure that the smartwatch and the smartphone are not too
far apart.
e connection must be made within 10 meters.
-
e alarm / schedule reminder does not work
Make sure the settings have been "saved" after being changed in the
app.
-
e heart rate value is not accurate or cannot be detected
Make sure the heart rate sensor is clean and wear the device securely.
Do not move during the survey, sit down and maintain a correct
position in order to have a more accurate heart rate value.
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