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WARRANTY INFORMATION AND THE YOGASLEEP
CUSTOMER SERVICE PROMISE
English
If you need service (even beyond the warranty period outlined below), PLEASE
contact us! (help@yogasleep.com | 1 (800) 999 6962) A live, knowledgeable
service team member will be happy to assist you.
We are proud of our sound machines and stand behind our products.
LIMITED ONE-YEAR FACTORY WARRANTY:
Yogasleep warrants its products (with exceptions as indicated below), to the
original purchaser, to be free of defects for a period of one year from the date
of purchase. This warranty gives you specific legal rights and you may also have
other rights, which vary from state to state. This limited warranty covers all parts
and/or workmanship against defects or breakages in normal intended use. This
limited warranty does not cover damage caused by accidental dropping, rough
handling, or misuse of the product; including tampering. Do not alter or tamper
with the quality label, or imprinted product information on the bottom or back of
the actual sound machine — this will void your warranty.
Our ultimate promise to you is that we do our best to make high quality sound
machines. We really do care about your enjoyment of our products. We want
to hear from you any time you think our product has disappointed you. Please
contact us. We stand behind these products, expect them to last, and will make
every reasonable effort to make you happy.
NOTICE FOR AUSTRALIAN CUSTOMERS
The warranty above does not apply to Australian consumers.
PER AUSTRALIAN CONSUMER LAW:
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
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