Problem
Blind does not work.
Motor LED flashes red.
Blind is not charging.
Multiple blinds respond to a
remote. (Unable to program
a single blind)
Blind moves in small steps.
Favourite position can not
be programmed.
Blind lowers too far.
Blind moves in the opposite
direction.
The blind keeps moving up
and down.
The blind firmware will
not update to the latest
version.
Cause
Motor is in transport mode.
Motor battery is empty.
Remote battery is empty. (LEDS of remote
are flashing rapidly.)
Remote battery is inserted incorrectly.
Radio-frequency interference
The distance from the phone/bridge/
remote to the motor is too far.
The remote is not connected to
the blind.
The battery of the motor is empty.
Charger is not plugged in or does not work.
Multiple blinds are paired with a single
channel.
1) No end limits are programmed.
2) Direct control is deactivated.
No end limits are programmed.
End limits are programmed incorrectly.
The rotational direction has been
set incorrectly.
The blind is in program mode.
The blinds bluetooth connection is not
stable.
Solution
Activate the motor. See page 6/22.
Charge the motor. See page 10.
Replace the battery in the remote.
See the manual of the remote.
Replace the battery in the remote.
See the manual of the remote.
Make sure that the antenna of the motor is out of
the way of metal objects.
Move closer to the motor.
Pair the remote with the motor.
See page 9.
Charge the motor. See page 10.
Try a different charger or make sure the charger is
plugged in the outlet.
Pair the blind with a free channel to program or
use single select to program the blind.
1) Program end limits. See page 7, 15-16.
2) Activate direct control. See page 18.
Program end limits. See page 7, 15-16.
Reprogram end limits. See page 7, 15-16.
Change the rotational direction.
See page 14.
Press the program button on the motor
to exit program mode.
1) Close the app and reconnect with your motor.
2) De-activate the motor and re-activate the motor
and try to update again. See page 22
23