Many occuring problems could be solved by yourself without specific expertise. In
case of a problem please check all shown possibilities and follow below instructions
before you contact an after sales service. See CUSTOMER SERVICE.
WARNING!
Before maintenance, deactivate the appliance and disconnect the mains plug
from the mains socket.
Electrical equipment should be serviced only by qualifi ed electrical experts, be-
cause improper repairs can cause considerable consequential damages.
A damaged supply should only be replaced by the manufacturer, its service
agent or similarly qualifi ed persons in order to avoid a hazard.
Troubleshooting table
Problem
Possible Cause
The
Mains plug is not connected in the main socket. Connect the main plug.
compressor
does not
The appliance is in the defrosting cycle.
work.
The indoor or outdoor temperature is too high.
The appliance has been off power for a period
of time.
A door/drawer of the appliance is not tightly
closed.
The appliance
runs
The door/drawer has been opened too
frequently or
frequently or for too long.
runs for a too
long period
The temperature setting for the freezer
of time.
compartment is too low.
The door/drawer gasket is dirty, worn, cracked
or mismatched.
The required air circulation is not guaranteed.
Troubleshooting
Possible Solution
This is normal for an automatic defrosting.
In this case, it is normal for the appliance to
run longer.
Normally, it takes 8 to 12 hours for the
appliance to cool down completely.
Close the door/drawer and ensure the
appliance is located on a levelled ground and
there is no food or container holding the door.
Do not open the door/drawer too frequently.
Set the temperature higher until a satisfactory
fridge temperature is obtained. It takes 24
hours for the fridge temperature to become
stable.
Clean the door/drawer gasket or replace them
through the customer service.
Ensure adequate ventilation.
EN
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