Problem
Cover
The cover does not
open automatically.
The cover does not
close immediately.
App
The app does not work.
Potential cause
The product has not
detected the approaching
user.
The function is defective.
The function has not been
activated.
After the user has moved
away, the cover closes
automatically after
90 seconds.
The app and product are
not connected.
Solution
> Approach the product
again (distance approx.
1 m).
> Contact help@duravit.com.
> Activate the function.
[}App] Settings – Cover
Normal condition
> Connect the product to the
app.
> Ensure that the connection
is successful.
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