EN
T R O U B L E S H O OT I N G
Problem
Vacuum will not turn
on.
Vacuum is not
charging.
Roller brush is not turn-
ing (LED lights flash).
Vacuum makes an
abnormal noise.
Vacuum has low
suction power.
The LED lights and
battery indicator lights
flash.
Battery indicator lights
flash red lights.
Vacuum releases a
bad or unusual smell.
If your problem is not listed, please contact
10
Possible Solution
The battery is not installed correctly (see Battery Installation, page 6).
Recharge the vacuum (see Charging the Vacuum, page 6).
The vacuum motor overheated. Empty the dust bin and check for
blockage inside the vacuum head and stick. Remove any blockage and
clean the filters (see Cleaning, page 8). Allow the vacuum to cool for 1
hour before turning it back on.
The charger is not properly plugged in or you are using the wrong
charger. Use the provided Levoit charger only (see Charging the
Vacuum, page 6).
Clean the roller brush and remove any debris blocking the brush (see
Cleaning the Roller Brush, page 9).
Clean the roller brush and remove any debris blocking the brush (see
Cleaning the Roller Brush, page 9).
Check for blockage inside the vacuum body, vacuum head, and stick.
Remove any blockage (see Cleaning, page 8).
Battery may be low. Recharge the battery to full charge (see Charging
the Vacuum, page 6).
Clean the roller brush and remove any debris blocking the brush (see
Cleaning the Roller Brush, page 9).
The dust bin and filters may be full. Empty the dust bin and clean the
filters (see Cleaning, page 8).
Check for blockage inside the vacuum body, vacuum head, and stick.
Remove any blockage (see Cleaning, page 8).
The dust bin and filters may be full. Empty the dust bin and clean the
filters (see Cleaning, page 8).
Check for blockage inside the vacuum body, vacuum head, and stick.
Remove any blockage (see Cleaning, page 8).
The battery may be overheating. Remove the battery and place in
a room-temperature environment to cool down. If it still flashes red,
contact Customer Support (see page 12).
The environment's relative humidity may be high or the vacuum may
have absorbed water and caused the filter to grow mold. Replace the
filters (contact Customer Support, page 12).
The filters may be dirty. Clean the filters (see Cleaning, page 8).
The dust bin may be dirty. Empty and clean the dust bin (see
Cleaning, page 8).
Customer Support (see page
12).