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Carrollton, GA, 30117
Phone Number: 1.855.SW.Tools
1. All warranty claims must be approved by Southwire's Tools & Assembled Products Warranty
Department prior to return of product. If Southwire determines that a product is defective,
Southwire will, at its option, repair or replace defective products or defective product components,
free of charge.
2. Upon approval, Southwire will issue a Product Return Authorization Form which will include
instructions on how and where to return the product. The product serial number and the original
date of delivery must be set forth on the Product Return Authorization Form.
3. Southwire will cover standard freight charges (FedEx Ground rate) incurred in connection with
products that Southwire ultimately determines to be defective.
4. All defective components and defective products that Southwire replaces under these Warranties
will become Southwire's property and will be retained by Southwire.
Fixing Your Product When it is Out of Warranty Southwire is happy to provide information about
where a purchaser can send a product for repair at consumers' own expense, please contact 1.855.
SW.tools or visit www.southwire.com/resources/repair-centers for more information about
servicing for Southwire Products.
10 | SOUTHWIRE.COM
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