IV. MAKING A WARRANTY CLAIM, CONT'D...
Within the first 45 days of purchase, Eccotemp will cover all ground shipping costs for warranty related issues
in the US and Canada, excluding Alaska, Hawaii and any location outside of the continental US and Canada.
After the first 45 days of purchase, the Owner is responsible for all shipping to Eccotemp, regardless of reason or
circumstance. Eccotemp will cover the warranty related shipping costs when returning the Product to the Owner
after repair/inspection.
The method for warranty related shipping will be ground equivalent with the provider within Eccotemp's sole
discretion.
What information you will need for processing of your warranty claim:
•
Proof of purchase
•
Serial number
•
Photos of the installation
•
Photos of the damage point (if there is one)
All shipments of any type of product coming to Eccotemp for any reason must have a Return Goods Authorization
("RGA") number for any repairs to be made. Please contact Eccotemp to obtain an RGA number prior to shipping
anything to Eccotemp. Failure to do so could result in loss of Product. Eccotemp will not be responsible for
replacement due to loss or damage if these steps are not properly followed.
Any returns to Eccotemp must be sent in the original packaging. If your returned product does not have
the original packaging and/or is missing any of the components that came with the product, there will be a
nonnegotiable 15% restock fee.
V. DISCLAIMER OF WARRANTIES AND RESPONSIBILITY FOR DAMAGES
EXCEPT AS PROVIDED IN THIS LIMITED WARRANTY, ECCOTEMP MAKES NO WARRANTY, EXPRESS OR
IMPLIED, TO ANYONE AS TO FITNESS FOR ANY PURPOSE, MERCHANTABILITY, DESIGN, CONDITION, CAPACITY,
PERFORMANCE, OR ANY OTHER ASPECT OF THE PRODUCT OR ITS MATERIAL OR WORKMANSHIP. ALL IMPLIED
WARRANTIES WHICH MAY EXIST, NOTWITHSTANDING THIS DISCLAIMER, ARE LIMITED TO THE DURATION
OF THIS LIMITED WARRANTY. THIS LIMITED WARRANTY IS MADE IN LIEU OF ALL OTHER GUARANTEES,
WARRANTIES, REPRESENTATIONS, CONDITIONS, OBLIGATIONS, OR LIABILITIES, EXPRESS OR IMPLIED.
ECCOTEMP SHALL NOT BE LIABLE, EITHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, OR ANY LOSS, DAMAGE, OR INJURY TO PERSONS, INCLUDING DEATH,
PROPERTY, OR THINGS, OR FOR DAMAGES OF ANY KIND OR NATURE INCLUDING BUSINESS INTERRUPTION,
INCONVENIENCE OR LOSS OF ANTICIPATED PROFITS OR SAVINGS OCCASIONED BY OR ARISING OUT OF THE
USE, MISUSE, NONUSE, REPAIR, REPLACEMENT OR DELAY IN DELIVERY OF THE PRODUCT. ECCOTEMP SHALL
NOT BE LIABLE FOR THE COST OF ANY WORK DONE BY PURCHASER OR OTHERS TO THE PRODUCT.
This Limited Warranty gives specific legal rights. Some jurisdictions do not allow the exclusion or limitation of
implied warranties or incidental or consequential damages. In such jurisdictions, the limitations or exclusions do
not apply to the Owner. The Owner may also have other rights that may vary by jurisdiction.
4
Support: Support.Eccotemp.com
Shop Online: Eccotemp.com
Designed in
Summer ville, SC