Troubleshooting guide
Sound incorrect
Sound distorted.
Effects do not work.
No sound from the unit's
speaker.
No sound from other
speakers.
No sound when you
change the play speed.
No sound.
Displays
"/"
No On-Screen display.
"Check the disc."
"U11"
"
ERROR 01"
"
ERROR 02"
"
ERROR 03"
∑∑
"H
"
∑∑
stands for a
number.
"Cannot display group xx,
content xx"
"Authorization Error"
"Rented Movie Expired" ≥ The DivX VOD content has zero remaining plays. You cannot play it.
Í
[
] and [CHG] indicators
The [Í] indicator
flashes rapidly.
The [Í] indicator
flashes slowly.
The [CHG] indicator
flashes rapidly.
The [CHG] indicator
flashes slowly.
28
28
≥ Select "Off" in "Advanced Surround". (11)
≥ Move unit away from mobile phones.
≥ Noise may occur when playing WMA or MPEG4 files.
≥ Some audio effects do not work or have less effect with some discs.
≥ H.Bass, Advanced Surround and Sound Enhancement do not work if
you have changed the play speed.
≥ The speaker is off if the LCD is closed or headphones are connected.
≥ Turn up the volume. (8)
≥ Check all connections and settings. (25)
≥ There may be a pause in sound. This is not a malfunction.
≥ [DivX] Audio may not be output due to how files were created. (5)
≥ The operation is prohibited by the unit or disc.
≥ Select "On" for "On-Screen Messages" in "Display" tab. (21)
≥ Clean the disc. (29)
≥ You inserted a disc that has not been finalized. (4)
≥ A problem has occurred with the battery pack. Consult your dealer.
≥ The battery pack has been recharging for 20 hours but has failed to
recharge for some reason. Recharge again.
≥ You are recharging in a location that is too hot or too cold. Recharge at
normal temperature (
≥ Trouble has occurred. The number appearing after "H" depends on the
problem. Turn the unit off and on again. Alternatively, turn the unit off,
disconnect the power source (AC or battery pack), reconnect the power
and turn the unit on again.
If the service numbers fail to clear, note the service numbers and
consult your dealer.
≥ You are trying to play incompatible groups or content. (5)
≥ You are trying to play the DivX VOD content that was purchased with a
different registration code. You cannot play the content on this unit. (17)
(17)
≥ The unit has malfunctioned. Consult your dealer.
≥ The unit is on and the LCD is closed or the LCD-SIZE is set to
"MONITOR OFF" (No picture). Turn the unit off when you have finished.
≥ There is a problem with the battery pack. Turn the unit on and check
the message on the LCD. (above)
≥ Battery pack charge is low. The unit will turn off automatically after a
few minutes.
i
i
o
5 to
35
C).