Troubleshooting; Error Codes - Danby DWM120WDB-3 Manual Del Propietário

TROUBLESHOOTING

Hours of operation:
Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time
Friday 8:30 am - 4:00 pm Eastern Standard Time
Information in this manual is subject to change without notice.
PROBLEM
Washer does not operate
No water or insuffi cient water supply
The washing machine does not drain
Washing machine vibrates or is too noisy
Washing machine does not spin
Water fi lling and draining at the same
time
Cabinet leaking from bottom
Abnormal noise

ERROR CODES

E30 - Door is not closed properly
E10 - Water pressure is too low or drain pump installed incorrectly
E21 - Water is not draining correctly
E12 - Water overfl ow
EXX - Other error
Danby Consumer Care: 1-800-263-2629
• Not plugged in.
• The circuit breaker tripped or a blown fuse.
• The door is not closed.
• The water source is not turned on.
• The water source is not turned on.
• The water inlet hose is bent.
• The fi lter screen in the water inlet is clogged.
• The drain hose is bent.
• There is a problem with the drain pump.
• The washer is not level.
• The washing machine is touching another object.
• The laundry load is not balanced.
• The door is not closed.
• The washer is not level.
• Ensure drain hose is elevated 0.7 m to 1.2 m off the
fl oor; if the drain hose is too low it can cause water to
siphon out of the appliance as it fi lls
• Tub is overloaded
• Water level is too high for the amount of washing
• Ensure the transport bolts have been removed
• Ensure the appliance is level
13
POSSIBLE CAUSE