Error
Displayed Error
Code
Description
INADEQUATE
08
SAMPLE
REMOVE
09
UNATTENDED CASS.
CASSETTE SEAL
10
FAILED. REPLACE
DOCK EXPIRED
11
REPLACE DOCK
TEST ABORTED!
12
TILT ERROR!!
TEST ABORTED!
13
POWER IS LOW
TEST ABORTED!
14
FAN/COOLING FAIL
TEST ABORTED!
15
FLOW ERROR
Other Warnings:
The following messages are informational, and do not indicate an error in the Dock or test.
While opening the lid during a test will not pause or abort the test, it is not recommended. If this warning
occurs, close the lid and let it remain closed until the completion of the test.
When 100 or fewer tests of the recommended life time usage of 1500 tests remain, this warning will be
displayed after every completed test. Contact your distributor to purchase a new Dock before this number
approaches zero.
Accula™ Dock Operator's Guide
60007 Rev H
This error will occur if the lid is closed before the sample is loaded into the Test Cassette. To avoid this error, never close
the lid before sample addition. If a sample was added but not detected, discard that Test Cassette and insert a new Test
Cassette. Ensure the sample is at room temperature. Ensure sufficient sample volume is added to the Test Cassette.
Each Test Cassette must be used in a timely manner when removed from its protective pouch. If the Test Cassette has
been sitting in the Dock for more than 5 minutes, the test will abort and the Test Cassette must be discarded.
If this error occurs, replace the Test Cassette and run the test again. If this failure repeats, contact your distributor and
replace the Dock.
When the Dock has completed 1500 runs, this error will appear. Contact your distributor to purchase a replacement Dock.
The Dock must be kept level at all times when operating. Do not bump, lift, or tilt the Dock during operation. If this error
occurs the test is aborted and must be re-run with a new Test Cassette.
The Dock's power supply voltage has fallen below acceptable limits. The run is aborted and another run is not allowed to
start until the power supply voltage is within acceptable limts.
The Dock is not temperature cycling as expected. This may be caused by a fan malfunction, or a problem with the liquid
flow inside the Test Cassette. The run is aborted and must be re-run with a new Test Cassette. If this error happens
repeatedly, the Dock must be replaced.
The Dock is not heating properly during temperature cycling. This is indicative of a problem inside the Test Cassette with
fluid flow. The test is aborted and must be re-run with a new Test Cassette.
REMAINING: 21:15
REPLACE DOCK
Cause/Remedy
CLOSE LID
IN 99 TESTS
11