Important notice
4. Using a screen lock
Set a screen lock to secure your phone and prevent unauthorized use. To set a
screen lock, from the Home screen, tap
screen > Select screen lock > Swipe, Knock Code, Pattern, PIN, or Password.
You might be prompted to create a Backup PIN as a safety measure in case you
forget your screen lock.
Caution: Create a Google account before setting a screen lock and remember
the Backup PIN you created when creating your screen lock.
WARNING
Precautions to take when using a screen lock.
It is very important to remember the screen lock you set. You will not be
able to access your phone if you use an incorrect screen lock 5 times. If
you have used all 5 opportunities, you can try again after 30 seconds.
5. Using Hard Reset (Factory Reset)
If your phone does not restore to its original condition, use a Hard Reset (Factory
Reset) to initialize it.
1
Turn the phone off.
2
Press and hold the Power/Lock Button + Volume Down Button at the same
time.
3
Release the Power/Lock Button only when the boot logo is displayed, then
immediately press and hold it again.
6
> Apps tab (if necessary) >
> Lock