STRAWBERRY 2
If you feel that there is a problem with your iCandy product(s) then please contact your original
approved iCandy retailer.
LIFETIME* WARRANTY
You are also entitled to upgrade your standard warranty to a lifetime* warranty as per the terms and
conditions below. To activate your lifetime* warranty then all you need to do is register your iCandy
product(s) with us within 3 months of date of purchase. This applies to all iCandy products
(that contain a serial/batch number) purchased from 1st April 2014.
In order to qualify for your lifetime* warranty, you must also arrange for your iCandy pushchair to be
serviced 18 - 24 months into your warranty, either through your original iCandy stockist or through our
bespoke service packages. Services for your iCandy pushchair will be chargeable
Upon your product registration you will be emailed a Lifetime Warranty certificate, please keep this
safe. We are only obliged to offer the Lifetime Warranty services to our customers who can present the
certificate AND original proof of purchase.
The iCandy Lifetime Warranty will also apply if the product has been received as a gift. The Lifetime
Warranty can be used by the owner of the product at any given time within the Lifetime Warranty period
as long as the certificate AND original proof of purchase can be presented and the product has been
serviced between 18 - 24 months either through your original iCandy stockist or through our bespoke
service packages.
Registering your product will allow you to subscribe to the iCandy World newsletter and will provide you
with a chance to participate in future product research and development projects.
LIFETIME* WARRANTY TERMS AND CONDITIONS
If your product suffers a fault during the warranty period we will always endeavour to repair or replace
like for like. However, we reserve the right to discontinue a model, colour fabric or accessory.
If this occurs then we will replace your faulty item with one from our range which is of the nearest
colour and value.
Where products are replaced or repaired during the warranty period, this does not give automatic
entitlement to extension of the warranty.
The warranty will also apply if your iCandy product(s) are received as a gift. The warranty can be used
by the owner of the product at any given time within the warranty period as long as the original proof of
purchase can be presented.
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