54 TROUBLESHOOTING
Performance
Problem
Washer not unloaded
promptly.
Washer overloaded.
Wrinkling
Hot and cold water inlet hoses
are reversed.
Clothes are over-dried.
Clothes are left in the drum for
a long time after drying.
Liquid chlorine bleach or
softener was added directly to
the wash load in the drum.
Washer was not unloaded
Staining
promptly.
Clothes were not properly
sorted.
Proper options not selected.
Poor stain removal
Previously set stains.
Incorrect or too much
detergent has been used.
Musty or mildewy
Inside of drum was not
odor in washer
cleaned properly.
Lint filters have not been
cleaned for a long time.
Dryer heating.
Newly installed washer.
Strange odors
coming from
washer
Build-up of residue on washer,
foreign object in door gasket,
clogged drain pump filter,
clogged or kinked drain hose.
Possible Cause
Always remove items from the washer as soon as the
cycle is complete.
The washer can be fully loaded, but the drum should
not be tightly packed with items. The door of the washer
should close easily.
Hot water rinse can set wrinkles in garments. Check the
inlet hose connections.
Make sure select suitable drying cycle.
Remove laundry from the drum as soon as possible after
the cycle ends.
Do not use liquid chlorine bleach with this model.
Softener should be put in the Auto Dispense tray.
Always remove items from the washer as soon as
possible after the cycle is complete.
Always wash dark colors separately from light colors
and whites to prevent discoloration. Never wash heavily
soiled items with lightly soiled items.
Heavier soils and tougher stains may require extra
cleaning power. Select the Soak or Stain Care feature to
boost the cleaning power of the selected cycle.
Articles that have previously been washed may have
stains that have been set. These stains may be difficult
to remove and may require hand washing or pre-treating
to aid in stain removal.
Use only High-Efficiency (HE) detergent in accordance
with the manufacturer's instructions.
Run the Tub Clean cycle regularly.
Make sure the water supply tap is opened.
As the dryer heats, it may initially cause a slight odor.
This is normal and does not affect performance.
Smell comes from the rubber attached to the washer
door. It will eventually dissipate after first couple of wash
cycles.
Periodically clean the gasket. Mold and foreign
substances inside the gasket may produce mildew or
musty smells.
Clean the drain pump filter regularly. Foreign substances
on the drain pump filter may produce mildew or musty
smells.
If the drain hose is not installed properly, the odor may
be emitted because of a backflow of drainage into the
tub. Make sure that the drain hose is not kinked or
clogged.
Solutions