if you experience
TROUBLESHOOTING
First try the solutions
suggested
here
for assistance
and to possJbJy avoid
a service
call.
PosslbJe Causes
Check the following
for
Feet may not be in contact
with the
proper
installation
or
floor
and locked.
see "Using
Your
Washer
may not be level.
Washer"
section.
Clicking
or metallic
noises
Gurgling
or humming
Humming
Load could
be unbalanced.
Objects
caught
in washer
drain
system.
Washer
may be draining
water.
Load sensing may be occurring.
Solution
Front
and
rear
feet
must
be in firm
contact
with
floor,
and
washer
must
be
level
to operate
properly.
Check
floor
for
flexing
or sagging.
If flooring
is uneven,
a 3/4"
(19 mm)
piece
of plywood
under
your
washer
will
reduce
sound.
See
"Level
the
Washer"
in Instaliation
instructions.
Load
garments
in loose
heaps
evenly
around
the
washpiate.
Adding
wet
items
to washer
or adding
more
water
to basket
could
unbalance
washer.
Wash
smalier
loads
to reduce
imbalance.
Use
Buiky/Sheets
cycle
for
oversized,
non-absorbent
items
such
as smaii
comforters
or poiy-fllled
jackets.
See
"Cycie
Guide"
and
"Washer
Care".
Empty pockets
before
washing.
Loose items such as coins
could fail
between
basket and tub or may block
pump.
it may be necessary
to call for service to remove
items.
it is normal
to hear metal
items on clothing
such as metal
snaps,
buckles,
or zippers
touch against
the stainless
steel basket.
it is normal
to hear the pump
making
a continuous
humming
sound with periodic
gurgling
or surging
as final amounts
of water
are removed
during
the Spin/Drain
cycles.
You may hear the hum of the sensing spins after
you have started
the washer.
This is normal.
Check the following
for
proper
installation:
Not enough water
in washer
Washer
won't run or
fill, washer
stops
working
or wash light
remains
on (indicating
that the washer
was
unable
to fill
_.ppropriateiy)
Washer
not level.
Fill hoses not attached
tightly.
Fill hose washers.
Drain hose connection.
Check
household
plumbing
for leaks
or clogged
sink or drain.
Washer
not loaded
properly.
Load not completely
covered
in water.
Check for proper
water
supply.
Water
may splash off basket
if washer
is not level.
Tighten
fill-hose
connection.
Make
sure all four flJJ hose flat washers are properly
seated.
Pull drain
hose from washer
cabinet
and properly
secure it to
drainpipe
or laundry
tub.
Water
can back up out of a clogged
sink or drainpipe.
Check
all household
plumbing
for leaks (laundry
tubs, drain
pipe, water
pipes, and faucets.)
Unbalanced
loading
can cause basket to be out of alignment
and cause water
to splash off tub. See "Using
Your Washer"
for loading
instructions.
This is normal
operation
for an HE low-water
washer. The load will
not be completely
underwater.
The washer
senses load sizes and
adds correct
amount
of water
for optimal
cleaning.
See "What's
New under the Lid."
iMPORTANT:
Do not add more water to washer.
The added
water
lifts the load off the washpiate,
resulting
in less effective
cleaning.
Both hoses must be attached
and have water flowing
to
inlet valve.
Both Hot and Cold water
faucets
must be turned
on.
Check that inlet valve
screens have not become
clogged.
Check for any kinks in inlet hoses, which
can restrict
water
flow.
J
13