Corrective Action; After-Sales Service And Application Service - Bosch AHS 48-20 LI Manual Original

OBJ_BUCH-2506-002.book Page 20 Monday, August 29, 2016 4:28 PM
20 | English
Problem Possible Cause
Cutting time per battery Too much friction, due to lack of lubricant
charge too low
Blade needs cleaning
Poor cutting technique
Battery not fully charged
Flashing red battery Battery not (properly) inserted
charge indicator
Battery contacts contaminated
No charging procedure
possible
Battery pack defective
The blades are running Battery discharged
slow or the anti blocking
Battery stored outside of battery temperature
feature is not functioning
Battery charge indicators Mains plug of battery charger not plugged in
do not light up (properly)
Socket outlet, mains cable or battery charger
defective
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
F 016 L81 388 | (29.8.16)

Corrective Action

Apply lubricant spray
Clean blade
see "Working Advice"
Recharge battery; also see "Battery Charging"
Properly insert battery into battery charger
Clean the battery contacts (e.g. by inserting
and removing the battery several times) or re-
place the battery
Replace the battery
Recharge battery; also see "Battery Charging"
Allow battery to warm naturally to room tem-
perature (within battery operating temperature
0 – 45 °C)
Insert mains plug (fully) into the socket outlet
Check the mains voltage; have the battery
charger checked by an authorised after-sales
service agent for Bosch power tools
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com
Bosch Power Tools