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How to Use
Customer Service
TROUBLE SHOOTING GUIDE
Why is the sterilizer not working?
• Check that the power cord is plugged in to an electrical outlet.
• Use only 120 volt power for North America.
Why is the sterilizer taking a long time to complete?
• Any excess water will increase cycle time. Measure and pour exactly 4oz (120ml)
of water into the sterilizer base. Remove all remaining water after each use.
• Underloading the sterilizer (e.g., only 2 bottles) will increase the cycle
time slightly.
Why is the sterilizer switching off too soon?
• Not enough water is being used. Measure and pour exactly 4oz (120ml) of
water each time.
• Pour the water directly onto the heating plate without splashing over
the surrounding plastic.
Why are there white spots in the base, the bin or the lid?
• Scale build-up is normal and occurs more quickly in hard water areas. We
recommend using distilled water and to use the self-clean mode to help
clean/descale the mineral build up.
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ONE YEAR LIMITED WARRANTY
Munchkin's Clean
™
Electric Sterilizer includes a 1-year limited warranty against defects
from the date of purchase. In the event of a malfunction or defect during the in-warranty
period, Munchkin, Inc. at its option, will replace or repair the product under warranty.
Upon receipt of the product and proof of purchase with a valid date of purchase, the
defective part will be immediately repaired or replaced and returned to you free of charge
(USA only). Please send defective unit, proof of purchase and a description of the problem
you have encountered to:
Munchkin, Inc.
7835 Gloria Avenue
Van Nuys, CA 91406, USA
Attn: Clean
Electric Sterilizer Warranty
™
NOTE: This warranty does not cover misuse, abuse, abnormal wear & tear, negligence,
environmental exposure, alteration or accident. Any alteration or removal of the product
date code invalidates all claims against the manufacturer.
Customer Service
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