Troubleshooting
If you experience a problem with your MX cleaner, please follow the troubleshooting steps below to restore
performance. If further assistance is required, contact Zodiac Technical Support Department at (800) 822-7933.
Problem
Cleaner does not move or moves slowly.
Cleaner pattern does not cover entire pool.
Cleaner gets stuck at steps.
Cleaner won't climb walls.
Cleaner riding on its side.
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Owner's Manual
Zodiac
®
MX Pool Cleaner
Solution
• Confirm that the main drain is closed.
• Check wheel speed to verify proper flow. Refer to section, "Check for
Proper Flow."
• Check to see if any interior teeth of the tracks are worn. If so, contact
your dealer for replacement tracks.
• Backwash filter and empty pump basket.
• Check for debris jammed in engine. Refer to section, "Remove Debris
from Engine".
• (MX8
/MX8
Elite) Switch cleaner to large debris cleaning mode. Refer
™
™
to section, "MX8/MX8 Elite Cleaner Vacuum Modes".
• Check for air in system. If water level in pump basket drops or you see
excessive air bubbles in the pump basket or coming from the return
lines, there is air in the system. Check hose connections, tighten all
fittings at pump and check o-ring at pump basket for wear.
• Check the flow regulator valve to make sure the it can move freely with
the water flow.
• Confirm proper hose length for your pool. Refer to section, "Determine
Correct Hose Length."
• Count wheel rotations to verify proper flow. Refer to section, "Check for
Proper Flow". Adjust flow if necessary.
• Ensure return line fittings are directed downward. Add a return diverter
if necessary.
• Make sure hose is not kinked or coiled. Lay in sun to straighten if
necessary.
• Verify hose float is positioned approximately 9" from cleaner head.
• (MX8/MX8 Elite) Observe cleaner for more than five (5) minutes and
ensure that each drive track is periodically reversing direction. If it is
not, contact dealer or service center for help.
• (MX8/MX8 Elite) Observe cleaner for more than five (5) minutes and
ensure that each drive track is periodically reversing direction. If it is
not, contact you dealer or service center for help.
• Ensure the swivel on top of the cleaner rotates freely.
• Count wheel rotations to verify proper flow. Refer to section, "Check for
Proper Flow". Adjust flow if necessary.
• Confirm proper hose length for your pool. Refer to section, "Determine
Correct Hose Length."
• Count wheel rotations to verify proper flow. Refer to section,
"Check for Proper Flow". Adjust flow if necessary.
• Verify hose float is positioned approximately 9" from cleaner
• Verify hose float is positioned approximately 9" from cleaner.
ENGLISH
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