24
Malfunctions
Malfunction
No display
No network connection, WECS not online
(no
Linked
symbol on the display)
No DMX on Universe 1
RDM not functional
The output is always accessed
Date or time are wrong after interrupting the
power supply
Cause
No 24V voltage supply
−
Unit poles reversed
−
Network IP address incorrect
−
More than one WEPS in the network
−
with the same IP address
DMX terminal incorrectly connected to
−
the terminal block
Both Universes are set to Universe 2 in
−
the setup menu
DMX terminal incorrectly connected to
−
the terminal block
The connected devices are not RDM
−
capable
There is a DMX Splitter connected
−
between the WECS and the devices
which are not RDM capable
RDM deactivated
−
The manual setting of the
Toggle Out
−
function is given priority over access by
the WEPS software
The internal battery is low
−
Remedy
Check the voltage supply and ensure all
−
connections are properly established
The default IP address at delivery is
−
192.168.003.011
Ensure that the computer is allocated a
−
fixed IP address. Ensure that the first
three numbers of the IP address of the
computer and the WECS match.
e.g.192.169.003.XXX
Check the terminals
−
DMX 1/DMX 2
Access 8.Setup and set Universe 1 to 1
−
and Universe 2 to 2
Check the terminals
−
DMX 1/DMX 2
Access main menu 8.Setup and set RDM
−
Active 1 to ON and RDM Active 2 to ON
4.Port Out
function: Reset the output by
means of the
Toggle Out
function.
Send in the unit for maintenance.
−
- GB -
41