4.
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
OPERATION
PROBLEM
Washer does not
run
Washer lid will
not open
WATER
PROBLEM
Water flow is
slow or filling
takes a long time
Water
temperature is
too warm or cold
Water leaks
POSSIBLE CAUSE(S)
There is no electrical power
going to the washer.
Circuit breaker tripped or
fuse blown
The washer is overloaded
or the wash load is not
balanced.
The Delicate cycle was
selected.
The washer lid is open.
Washer lid is locked.
POSSIBLE CAUSE(S)
Water inlet faucets are not
fully turned on.
Water fill hose is kinked.
Water heater temperature
is not set correctly.
Water inlet hoses are not
connected correctly.
Water hose connections
are not tight.
Drain hose connection is
not secure or the hose is
not properly positioned in
the drain.
Undetermined water leaks Call a qualified plumber.
SOLUTION
Plug the power cord into a
grounded 3 prong outlet.
Reset/Turn on circuit breaker or
replace fuse.
Laundry may need to be removed
or redistributed to re-balance the
load.
The washer pauses during some
cycles for the laundry to soak.
When the soak time ends, the
washer will restart automatically.
Close the washer lid.
Press Start/Pause to stop
your washer. It may take a few
moments for the lid lock to
disengage.
SOLUTION
Make sure that the water faucets
are fully turned on.
Make sure the water hoses are
not tangled, kinked, or pinched.
Hot water needs to be at a
temperature of at least 120ºF
-140ºF (49ºC - 60ºC).
Make sure the inlet hoses are
properly connected (hot to hot
and cold to cold).
Make sure the inlet hose
connections at the faucets and
washer are tight.
Make sure the drain hose
connection at the washer is
secure and that the drain hose is
properly positioned at the drain
location.
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