Bixpy BA-HHB-1001 Manual De Usuario Y Guía De Seguridad página 11

TROUBLESHOOTING
Every Bixpy thruster, Power Pack and accessory has been checked for defects multiple times and
operated individually for quality control and defect-free operation. However, if you experience a
problem or encounter a built-in safety feature that results in your thruster or Power Pack not
operating as expected, the table below offers some simple troubleshooting hints. If you experience
other issues, always feel free to reach out to us for support: www.bixpy.com/support.
ISSUE
My Outboard
Power Pack does
not run my motor
and produces
flashing lights on
the LEDs
My Power Pack
has shut off
completely
My thruster will not
stop running
Useful links
CAUSE/ACTION
Most issues leading to a motor malfunction result from
connectors that are not mated well. A poorly mated connector
allow water inside the connector and cause electrical shorts.
Depending on which pins short, the battery will seize to operate
the motor and one of the LED lights will flash. To reset the
battery, remove your kill switch, check your connectors for
proper mating, replace the kill switch and run your motor.
Your Power Pack will shut off if there is a sudden overload on
the battery. This can result from a wet and shorted connector or
jammed propeller. This safety mechanism is to protect your
Power Pack and Thruster. The only way to reset your Power
Pack is to plug in your charger for a reset. Continuing to push
the motor with a short like this can damage your Power Pack
and/or Thruster permanently.
This is likely due to water intake into the thruster or your Power
Packs or a blow to the Power Packs that has caused circuitry
damage to the Power Pack. Stop using your product and
contact Bixpy at: support@bixpy.com as soon as possible.
Installation/download portal:
More questions answered:
Bixpy videos:
E
www.bixpy.com/guides
www.bixpy.com/FAQs
www.youtube.com/bixpy
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