LIMITED WARRANTY
Bixpy warrants its hardware products against defects in materials and workmanship for a period of
one (1) year from the date of original purchase, provided the purchase was made from an
authorized Bixpy Dealer or directly from Bixpy or the Bixpy website. This warranty is void if the
equipment is opened, altered, misused, mishandled, maladjusted, suffers excessive wear or is
serviced by any parties not authorized by Bixpy LLC. Bixpy Jets are made for recreational
consumer use and are not warrantied for commercial or rental use. The warranty does not include
transportation costs incurred because of the need for service. Bixpy reserves the right to make
changes in design and improve upon its products without obligation to install these improvements
in any of its products previously manufactured and sold. For warranty services or for a copy of
Bixpy's Warranty Policy including a complete list of exclusions and limitations, contact Bixpy LLC at
1-866-249-7910.
BEFORE you send us anything back, please contact our customer service to discuss your issue
and obtain an RMA (Return Merchandise Authorization). There are limitations on shipping
lithium-ion batteries and we will not accept service returns without prior arrangements. Please
contact us for details on how to deal with defective products at: support@bixpy.com
We are not equipped to handle walk-in traffic at our headquarters in San Diego, so even if you are
local, please do not bring your product to our offices unless you have made prior arrangements.
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