Help; Getting Help - Blackmagic Design ATEM Serie Manual De Instalación Y Funcionamiento

Help

Getting Help

The fastest way to obtain help is to go to the Blackmagic Design online support pages and
check the latest support material available for your ATEM converter.
Blackmagic Design Online Support Pages
The latest manual, software and support notes can be found at the Blackmagic Design Support
Center at www.blackmagicdesign.com/support.
Contacting Blackmagic Design Support
If you can't find the help you need in our support material, please use the "Send us an email"
button, on the support page for your ATEM converter model, to email a support request.
Alternatively, click on the "Find your local support team" button on the support page and call
your nearest Blackmagic Design support office.
Using the Blackmagic Design Forum
The Blackmagic Design online forum on our website is another resource you can visit for
help. This can be a faster way of getting help as there may already be answers you can
find on the forum which will keep you moving forward. You can visit the forum at
https://forum.blackmagicdesign.com
Checking the Version Currently Installed
To check which version of Blackmagic Converters Setup software is installed on your computer,
open the About Blackmagic Converters Setup window.
‚ On Mac OS X, open Blackmagic Converters Setup from the Applications folder.
Select About Blackmagic Converters Setup from the application menu to reveal the
version number.
‚ On Windows 7, open Blackmagic Converters Setup from your Start menu.
Click on the Help menu and select About Blackmagic Converters Setup to reveal
the version number.
‚ On Windows 8, open Blackmagic Converters Setup from the Blackmagic Converters
Setup tile on your Start page. Click on the Help menu and select About Blackmagic
Converters Setup to reveal the version number.
‚ On Windows 10, open Blackmagic Converters Setup from your Start menu or click the
Blackmagic Converters Setup tile on your Start page. Click the Help menu and Select
About Blackmagic Converters Setup to reveal the version number.
How to Get the Latest Software Updates
After checking the version of Blackmagic Converters Setup software installed on your
computer, please visit the Blackmagic Support Center at www.blackmagicdesign.com/support
to check for the latest updates. While it is usually a good idea to run the latest updates, it is a
wise practice to avoid updating any software if you are in the middle of an important project.
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