Troubleshooting Tips/Error Codes; Contact Customer Support - Impecca IDM-95TEP Manual De Usuario

TROUBLESHOOTING TIPS:
Problem
Unit does not start
Dehumidifier does not dry
the air as it should
The unit makes a loud noise when
operating
Frost appears on the coils
Water on floor
DISPLAY:
Shows the set % RH (Relative Humidity level) from 35% to 85% or auto start/stop time (0-24) while setting,
then returns to show the actual (+/-5% accuracy) room humidity level in a range of 30% RH to 90%RH.
DISPLAY ERROR CODES AND PROTECTION CODES:
AS) Humidity sensor error—Unplug the unit and plug it back in. If error repeats, call for service.
ES) Temperature sensor error—Unplug the unit and plug it back in. If error repeats, call for service.
P2- Reservoir is full or reservoir is not seated correctly—Empty the reservoir and replace it in the right posi-
tion.
EC) Unit malfunction—Please make sure whether the environment temperature is suitable for the stated
temperature in the manual or not. If not, please operate the unit under the stated temperature. If the envi-
ronment temperature is suitable for the stated temperature, please call for service.

CONTACT CUSTOMER SUPPORT

Before contacting customer support, please see the troubleshooting guide above.
Visit our website to contact us, find answers to Frequently Asked Questions, and for other resources which may
include an updated version of this user's manual.
If you wish to contact us by phone, please be sure to have your model number and serial number ready and call us
between 9:00am and 6:00pm ET, at +1 866-954-4440.
Keep tabs on Impecca's newest innovations & enter contests via our social network feeds:
© 2016 Impecca, a division of LT Inc., Wilkes Barre, PA.
• Make sure the dehumidifier plug is pushed completely into the outlet.
• Check the house fuse/circuit breaker box.
• Dehumidifier has reached its preset level or bucket is full.
• Reservoir is not in the proper position.
• Make sure three minutes have elapsed from time unit has been powered on.
• Did not allow enough time to remove the moisture.
• Make sure there are no curtains, blinds or furniture blocking the front or back of the
dehumidifier.
• The humidity control may not be set low enough.
• Check that all doors, windows and other openings are securely closed.
• Room temperature is too low, below 41°F (5°C).
• There is a kerosene heater or something giving off water vapor in the room.
• The air filter is clogged.
• The unit is tilted instead of upright as it should be.
• The floor surface is not level.
• This is normal. The dehumidifier has an auto–defrost feature.
• Hose to connector or hose connection may be loose.
• Even though you're using the reservoir, the back drain plug is open.
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What to Check