4, Check and change the save path: 'File→Save Setting→Path'.
FAQ
1. Why there says 'missing files' during installation or initiator procedure?
Please confirm that in the system there are Microsoft. Net Framework 4.0 and Microsoft Visual C++ 2010
Runtimes.
2. The software works fine, but the software can not recognize the microscope.
First, please make sure that you connect the camera and the PC properly and choose 'PC camera' on the 5 inch
monitor. Second, if there is still no image, please check the 'Device Manager' of your PC, delete the 'USB Camera'
in the 'Imaging devices' and rescan . Let the system identifies again. After all, in the 'Imaging devices' there will
show another name, which is 'Microscope Measure'. Then restart the software.
3.Why there is a measurement error?
First, if you want to get a more precise result, you need to use a more precise calibration. Second, during the
whole process, make sure the magnification is always the same as the one when you set the calibration. Since the
camera is continuously magnifying, you'd better keep the same object distance also.
4.The software is in Chinese?
Software download link:
https://bit.ly/3j2haLh
Our software basically has two languages: Chinese and English, when the computers systems are not in Chinese,
the software should be in English automatically, but somehow, it didn't happen that way sometimes. From
customers feedbacks, we noticed that many users have the issue with the language changing. Sorry for the
inconvenience.
The easiest solution: click the third button from left on the menu, there will show 'Chinese, Chinese, English' and
then choose 'English'. See the picture in below.
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