Guarantee
38
Guarantee
Valid in the Federal Republic of Germany.
We guarantee this appliance according to the fol-
lowing conditions:
1. The purchaser's regular place of residence is in Ger-
many and the device was purchased from a specialist
dealer resident in Germany.
2. We will undertake to repair the appliance at no
charge, if sent to us free of charge, if a defect in ma-
terial or workmanship is reported within a period of
24 months (in case of commercial use or equivalent
use, within 12 months) from the date of purchase. All
guarantee obligations assume proper handling of the
appliance.
3. Parts that are subject to normal wear (e.g. drive belts,
battery packs, batteries, brushes, filters) are not cov-
ered by the guarantee.
4. The guarantee will be voided in the event of alter-
ations or repairs by persons not authorized by us. The
same applies if third-party replacement parts or ac-
cessories are installed.
5. The guarantee preferably consists in the repair or re-
placement of the defective parts. Repairs at the place
of installation can be requested only for appliances
that are permanently installed. The invoice or sales re-
ceipt of the retail dealer with the purchase date is re-
quired for all guarantee claims.
6. If a repair fails and the damage or defect cannot be
eliminated even after rectification, the appliance will
be replaced by an appliance of equal value. If neither
repair nor replacement is possible, the customer is
entitled to return the appliance and to receive a refund
of the purchase price. In case of an exchange or a re-
fund of the purchase price, allowance can be made for
the period of use.
7. Guarantee claims do not extend the guarantee period
or constitute the beginning of a new guarantee period.
The guarantee period for installed replacement parts
ends with the guarantee period for the overall appli-
ance.
Valid from January 1, 2008