1. The first startup takes longer time
Each time after system upgrade of Smartphone, the system will reinstall necessary apps after first startup,
and this process may take about 2 to 3 minutes. In the future this problem will not occur again.
2. Smartphone can not connect to Wireless
Make sure the wireless router works properly.
The Smartphone should not be too far away from the wireless router, and there should not be all
separations between them, such as walls.
Make sure the input username and password are correct.
3. Smartphone gets hot
When more than one apps are opened at the same time, or when the brightness is set to maximum or the
Smartphone is being charged, it may get hot, and this is normal.
4. Can not set email account or register app
Make sure the network is properly connected.
Make sure the method of setting email account is correct.
Make sure your system time stays the same with the local time.
5. The system is not running properly
Certain third party apps installed in the system may lead to failure of the system. In this case you may press
the Reset button (beside the power supply) to reset the system
6. Can not open website
The Smartphone should not be too far away from the router.
Restart Wireless and try again.
7. Smartphone responses slowly at times
This is normal. Please close the apps you are not using in senior task management, or uninstall some apps
to release system resources.
The specifications of this manual are valid except for typographical errors and may be subject to minor modifications by Primux
without notice in order to improve the product.
11 Troubleshooting
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