Troubleshooting
If the device should stop working properly, first check whether you are able to correct the
problem yourself.
Do not attempt to repair a defective electrical device yourself!
Problem
Water emerges from the
attachment.
The device does not work.
The control lamp does not
light up.
No steam is produced.
Streaks when cleaning
windows or other smooth
surfaces.
ENVIRONMENT
CAUTION:
Do not dispose of this product as it has with other household products. There is a separation
of this waste product into communities, you will need to inform your local authorities about
the places where you can return this product. In fact, electrical and electronic products contain
hazardous substances that have harmful effects on the environment or human health and should be
recycled. The symbol here indicates that electrical and electronic equipment should be chosen carefully,
a wheeled waste container is marked with a cross.
Adeva SAS / H.Koenig Europe - 8 rue Marc Seguin - 77290 Mitry Mory - France
www.hkoenig.com - sav@hkoenig.com - contact@hkoenig.com - Tél: +33 1 64 67 00 05
Possible cause/solution
The device has not yet reached operating temperature. Wait until
•
the control lamp has gone out.
Water may emerge from the attachment when you first start using
•
it. This is normal and does not constitute a defect with the device.
Is the mains plug correctly inserted into the socket ?
•
Is the socket defective? Try a different socket and check
•
the fuse of your mains connection.
Is the water reservoir filled with water ?
•
The device has not yet reached operating temperature.
•
Wait until the control lamp has gone out.
The pipe of the device is not yet completely filled with
•
steam. Press the steam trigger several times until steam
emerges.
Is the attachment clogged?
•
Has the safeguard (13) been activated? Push in the
•
securing pin to release the safeguard.
Is the scraper lip dirty? Wipe it clean.
•
Is the scraper lip worn? Turn it over: Pull the rubber piece
•
sideways out of its holder, moisten with water or cleaning
agent in the rounded area and slide back into the holder
the other way round.
If after turning the rubber piece over both edges are worn, a new rubber
piece is required.