Troubleshooting tips ... Before you schedule service
Problem
Oven not clean after a clean
cycle
"CLOSE DOOR TO CONTINUE
COOKING" show on display
section
"OVEN IS COOLING DOOR IS
LOCKED" show on display
section
An oven error and "SERVICE
MAY BE NEEDED" show in the
display
"Burning" or "oily" odor
emitting from the vent
Strong odor
Fan noise
My oven door glass appears to
be "tinted" or have a "rainbow"
color. Is this defective?
Sometimes the oven takes
longer to preheat to the same
temperature
36
Possible Cause
Oven controls improperly set.
Oven was heavily soiled.
The door is open during a cooking or
cleaning feature.
The oven door is locked because the
temperature inside the oven has not
dropped below the unlocking temperature.
You have a function error code.
If the function code repeats.
This is normal in a new oven and will
disappear in time.
An odor from the insulation around the
inside of the oven is normal for the first few
times the oven is used.
A cooling fan may automatically turn on.
No. The inner oven glass is coated with
a heat barrier to reflect the heat back into
the oven to prevent heat loss and keep the
outer door cool while baking.
Cookware or food in oven
Number of racks in oven
Different cooking modes
What To Do
See the Cleaning the Oven section.
Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again or for a
longer period of time.
Close the oven door.
Press the Clear/Off pad. Allow the oven to cool.
Press the Clear/Off pad. Allow the oven to cool for one
hour. Put the oven back into operation.
Disconnect all power to the oven for at least 30 seconds
and then reconnect power. If the function error code
repeats, visit cafeappliances.com/service.
To speed the process, set a self-clean cycle for a minimum
of 3 hours. See the Cleaning the Oven section.
This is temporary and will go away after several uses or a
self-clean cycle.
This is normal. The cooling fan will turn on to cool internal
turned off.
This is normal. Under certain light or angles, you may see
this tint or rainbow color.
The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Adding more racks to the oven will cause the oven to take
longer to preheat. Remove some racks.
The different cooking modes use different preheat methods
to heat the oven for the specific cooking mode. Some modes
will take longer than others (i.e. convection bake multi).
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