t
roubleShooting
Problem
The unit turned off after 1, 5, or 10
minute(s) depending upon the unit.
The unit is on, but not heating.
The digital display lights are flashing.
The unit suddenly stopped working.
Flashing Message (F code)
Add Pan
(Add Pan)
Bad Pan
(Bad Pan - F9)
TOO HOT
(Too Hot - F2)
BAD FLO
(Bad Flow - F8)
HT SNC
(Heat Sync - F4)
HT TH
(Heat Therm - F5)
HOT
S
r
ervice and
ePair
There are no user serviceable parts within this appliance. To avoid serious injury or damage, never attempt to repair the induction range or replace a damaged
power cord yourself. Do not send units directly to the Vollrath Company. Please contact the qualified professional repair service listed below.
When contacting the Authorized Professional Service Center, please be ready with the model number, serial number, and proof of purchase showing the date
the unit was purchased.
It might be caused by
There is not a pot/pan on the induction range or
the pot/pan is not induction-ready cookware. The
induction range turned off. This is normal.
The cookware may be too small or may not be
induction-ready.
The overheat-protection feature may have activated.
The unit may be too close to an external heat source
or the air intake may be restricted.
It might be caused by
No pan has been detected on the induction range.
The cookware may be too small or may not be
induction-ready.
The overheat-protection feature may have activated.
The unit may be too close to an external heat source
or the air intake may be restricted.
The overheat-protection feature may have activated.
The overheat-protection feature may have activated.
No defect. Indicates the cooking surface is hot after a
heating cycle has completed.
VOLLRATH Induction Repair Service • 1-800-825-6036 (USA) or www.vollrathco.com
F
i
oodservice
nduction
Course of Action
Make sure the pot/pan is induction ready. See the
FUNCTION and PURPOSE Section of this manual.
Make sure the pot/pan is induction ready. See the
FUNCTION and PURPOSE of this manual.
Remove cookware. Let cooking surface cool.
Relocate the unit away from any external heat
source. Clear any obstructions to the air intake.
Course of Action
Place induction-ready cookware on the heating
surface..
Make sure the pot/pan is induction ready. See the
FUNCTION and PURPOSE of this manual.
Remove cookware. Let cooking surface cool. Clear
any obstructions to the air intake.
Relocate the unit away from any external heat
source. Clear any obstructions to the air intake.
Remove cookware. Let cooking surface cool. Clear
any obstructions to the air intake.
Remove cookware. Let cooking surface cool. Clear
any obstructions to the air intake.
Restart with pan on surface. Allow time for the
cooking surface to cool.
O
peratOr
r
anges
5
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s
anual