TROUBLE SHOOTING FAQ
Noise
Grinding noise
Slurping noise
Gurgling + whoosh noise
Food damage
System will not turn out
Low water level alarm (EE1)
Low water level alarm turns
on after a few seconds of
operation (EE1)
Temperature read does not
match thermometer
Under the normal operation the system will hum due to the motor,
impeller and cooling fan in operation.
The stainless steel skirt is loose. Push the stainless skirt up into
the guide groove and turn to the right until you hear a click. With
the skirt secure, the noise will go away.
There also might be the chance the stirring shaft was inadver-
tently bent. In this case, unscrew the bottom pump disk and gently
push the impeller until it is centered.
Your pump has formed a water vortex like when you are empting
out a bathroom sink or tub. Add more water or gently disturb
water with a spoon. There is no sure way to eliminate a vortex
from forming due to the pump rotation but usually will go away on
its own.
The pump is sucking air - add more water. You should also see
small bubbles in your tank.
The pump's water jet is cracking eggs or damaging fish fillets:
Turn the pump outlet to face the container wall; this will greatly
temper the flow of the pump output. It is also good practice to
bag eggs to prevent them from being "blown" around in certain
containers.
Check power plug and breakers
Add more water, the water level can be dropped during operation
by the pump due to water turbulences
Add more water – The pump generates "waves" – sometimes
these waves will cause the water level at the sensors to fluctuate
up and down. The waves sometimes drop the water level right
under the sensor and will cause a low water alarm. This is normal
and you just need to add more water.
Low Temperature Thermal Circulators are calibrated to a scientific
platinum primary standard which is far more accurate than store
thermometers.