Picture
The images from this unit do not appear on
the television.
Picture is distorted.
An incorrect resolution is selected in "Component
Resolution" or "HDMI Video Format". Reset the setting
as follows:
1 While the unit is on, press and hold [OK], the yellow
button and the blue button on the remote control at the
same time for more than 5 seconds.
– "00 RET" is displayed on the unit's display.
2 Repeatedly press [1] (right) on the remote control or
[Í/I] on the unit until "04 PRG" is displayed on the unit's
display.
3 Press and hold [OK] on the remote control or [< OPEN/
CLOSE] on the unit for at least 3 seconds.
Set the item again. (
– When Dolby Digital Plus, Dolby TrueHD, and DTS-HD
audio are not output in bitstream, select "Yes" in "Default
Settings" and make proper settings. (
The unit and television are using different video
systems. While stopped, keep pressing [∫] and
[< OPEN/CLOSE] on the main unit for 5 or more
seconds. The system switches from PAL to NTSC or
vice versa.
The system used on the disc doesn't match your
television.
– PAL discs cannot be correctly viewed on an NTSC
television.
– This unit can convert NTSC signals to PAL60 for
viewing on a PAL television ("NTSC Contents Output"
in the "Picture").
When "Playback method for 3D disc" in the Setup menu
is set to "3D Playback", images may not output
depending on the connection method. Remove the disc
from this unit and select "2D Playback". (
Video is not output in high-definition.
Confirm that the "HDMI Video Mode", "HDMI Video
Format", and "Component Resolution" in the Setup
menu are set properly. (
The video output resolution is restricted to "576p/480p"
when DVD-Video discs, DivX and BD-Video discs
recorded at a rate of 50 field per second are output from
the COMPONENT VIDEO OUT terminals.
3D video is not output.
Is there a non-3D compatible amplifier/receiver
connected between this unit and a TV? (
Are the settings on this unit and the TV correct? (
Is the amplifier/receiver that is connected between this
unit and TV on?
3D video is not output correctly as 2D.
Is the "Playback method for 3D disc" set to "2D
Playback"? (
28)
Discs that have recorded titles with Side by side (2
screen structure) which can be enjoyed in 3D are played
back in accordance with the settings of the TV.
30)
31)
28)
30)
10)
A black band is displayed around the edge
of the screen.
The aspect ratio of the screen is abnormal.
Confirm the "TV Aspect" is set properly. (
Adjust the aspect setting on the television.
(Adjustment using "Screen Aspect" (
also possible.)
Audio
Cannot switch audio.
When connecting an amplifier/receiver using an
OPTICAL terminal or an HDMI terminal, you cannot
switch the audio if "Digital Audio Output" is set to
"Bitstream". Set "Digital Audio Output" to "PCM" or
connect using AUDIO OUT terminal. (
Cannot hear the desired audio type.
Check the connections and the "Digital Audio Output"
settings. (
29)
To output audio from a device connected with an HDMI
cable, set "HDMI Audio Output" to "On" in the Setup
menu. (
30)
20)
30)
17) on the unit is
9, 29)
33
(33)
VQT2U34