If you need help with:
- Using your appliance or
- Servicing or repairs
- Contact the customer service hotline listed on the warranty page.
Troubleshooting guide
Problem
The processor will not operate
Processor stops during
processing
Poor performance of
tools/attachments.
Weighing function
Display screen freezes on [- - - -]
Weight changed on display
screen
Cause
No power/indicator light not lit.
Bowl not locked on correctly.
Lid not locked correctly.
Processor overloaded/maximum capacities
exceeded.
Lid unlocked.
Refer to hints in relevant "using the attachment"
section.
Quantity weighed too small.
Power unit moved during operation.
Solution
Check processor is plugged in
Check bowl is located correctly and the handle is situated
towards the right hand side.
Check that the lid interlock is correctly locked in place.
If none of the above check the fuse/circuit breaker in
your home.
Check maximum capacities stated under "to use your
food processor".
Check lid is locked correctly.
Check attachments are assembled correctly.
Use teaspoon and tablespoon measures for very small
quantities.
Do not move unit during use. Zero the display before
weighing next ingredients.
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