54
Troubleshooting
Network
Symptom
BD-LIVE feature does not work.
Streaming video services (such
as YouTube™, etc.) are often
stopped or "buffer" during
playback.
Shared folder or files from your
PC or a media server are not
displayed on the device list.
5
Cause & Solution
y The connected USB storage may not have enough space. Connect
the USB storage with at least 1GB free space.
y Ensure that the unit is correctly connected to the local area network
and can access the internet (see page 27-29).
y Your broadband speed may not fast enough to use the BD-LIVE
features. Contact your Internet Service Provider (ISP) and increase the
broadband speed is recommended.
y The [BD-LIVE connection] option in the [Setup] menu is set to
[Prohibited]. Set the option to [Permitted].
y Your broadband service speed may not be fast enough to stream
video services. Contact your Internet Service Provider (ISP) and
increase the broadband speed is recommended.
y The firewall or anti-virus software on your media server is running.
Turn off the firewall or anti-virus software running on your PC or
media server.
y The player is not connected to the local area network that your PC or
the media server are connected.