5. Trouble shooting
There are a number of common issues that can affect the signal reception quality or the
operation of the SNIPE. The following sections address these issues and potential
solutions.
A. No reactions when you power on of the Controller
i.
Check again all the connections have done properly.
Connection between the power and controller
Connection between the controller and the antenna. Make sure that the left port of the antenna
should be connected to the controller.
ii.
Check if the cigar jack/adapter has been damaged.
B. Fail to search the selected satellite
i.
Satellite signals can be blocked or degraded by buildings, trees.
Make sure there are no obstructions in a southward direction.
ii. Check your program of Controller often, and get the latest updates for your SNIPE
C. Mechanical problems
i.
In case of the antenna does not move at certain position.
Try to power OFF/ON again.
ii.
In case of the antenna make a noise while the movement was stuck in certain position.
Try to power OFF/ON again. If it does not work, please contact your local distributor for assistance.
D. Other issues
i.
If the system has been improperly wired, it will not operate properly. Contact your local
distributor for assistance of cable damage.
16