Channel Master CM-7600 Guia De Inicio Rapido página 12

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TROUBLESHOOTING
I am having issues with Live Channels
1.
App, including Guide Data and DVR.
Where can I get additional hep?
The Live Channel App is a Google APP, you will
need to report the issue to them by sending
and email to apps-help@google.com
If an app becomes unresponsive, how
2.
can I fix it?
First you will want to close the app and restart
it. If closing the app doesn't work, you can
try to delete the app and re-install. If these
two solutions do not correct your issue, you
will want to contact the app provider. To find
contact information on an app provider, search
the app in the Google play store and contact
info will be listed for most apps.
I am having issues connecting or staying
3.
connected to Wi-Fi.
Using another device make sure that you
are not experiencing the same issue, in
many cases this can be an issue with your
modem/router and it will need to be reset. For
additional support visit www.ChannelMaster.
com/Support
I am having issues with my remote
4.
control.
Remove the batteries and wait two minutes,
re-install the batteries correctly and try
again. For additional support visit www.
ChannelMaster.com/Support
My sound and/or pictue are not present
5.
on my TV.
HDMI connections use HDCP encryption. If
you have lost Video or Audio on the Channel/
App that you are viewing it likely is this
handshake across your HDMI cable. First try
a new HDMI cable or different HDMI input on
your TV. If using a 3rd party device (e.g. sound
bar, HDMI switch, ect.) try connecting the
HDMI cable from your Stream+ directly to your
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